shipping for US customers.
We try really hard to ship out your order the same day it's placed. Orders received by 1pm PT will ship out that day; orders after 1pm ship the following business day. Orders placed after hours on a Friday ship the following Monday.
All orders that ship to a physical US address will ship via FedEx. Contiguous US addresses only. Orders to AK, HI, PR, APO/FPO and US territories will ship USPS. USPS shipments are calculated based on location and weight (we're sorry, free shipping does not apply to USPS shipments). Our Standard FedEx rates for the contiguous US are as follows:
psst ... just a reminder that if you sign up for autoship and get your disposable inserts delivered on a recurring basis, your shipping is free.
Please keep in mind that sometimes large orders come in separate boxes. And that deliveries can show up in lots of different places around your home, based on the safety discretion of the driver. These can include front door, back or side doors, with a building manager, or even behind bushes. We do not require a signature at delivery. So please follow your tracking number that will be emailed to you and make sure someone is home to receive the order if you are not comfortable with it being left unattended in your absence.
We charge and collect state sales tax on orders that are shipped to nexus states. We currently have nexus in Oregon and Ohio.