We want to help you get answers to your questions quickly, so here are some quick links to useful information. And if you need more help, we have details for getting in touch.

Shipping policy – Learn about where we ship, how we ship, how quickly you’ll get your order, and how much it’ll cost.

Quality Assurance – We make a high quality product that is built to last. Check out our warranty information and how to contact us if something’s not quite right.

Returns and Exchanges – Check out our return policy for questions about product exchanges or returns for refund for items purchased through

Contact us – We have 2 moms on our in-house customer service team. They’re in the office Monday through Friday, 8:30am to 3:30pm PST. Give them a call, 1.866.553.5874 or send an email,

We also have a team of moms who are available to help you via a live chat feature*. Click on through the chat banner while you browse our site.

And be sure to find us on Facebook, Twitter, Pinterest and Instagram. They’re a great resource for getting answers from our community!

*Live chat powered by our partners at Needle.